Privacy Policy

🔒 Vitamelo Privacy Policy

Last updated: November 2025

At Vitamelo, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from vitamelo.com (“Site”, “we”, “us”, or “our”).

By using our website, you agree to the collection and use of information in accordance with this policy.

🧾 1. Information We Collect

We collect several types of information to provide and improve your shopping experience:

a. Personal Information
When you make a purchase or create an account, we may collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through our payment partners)

b. Non-Personal Information
Automatically collected data such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring website or marketing source

💡 2. How We Use Your Information

We use your information to:

  1. Process and fulfill your orders
  2. Communicate with you about your purchase, updates, or support
  3. Personalize your shopping experience
  4. Send promotional offers, newsletters, and product updates (only with your consent)
  5. Improve website performance, usability, and customer service

💳 3. Payment Processing

We never store full credit card details.
All transactions are processed through secure, PCI-compliant payment gateways such as Shopify Payments, PayPal, or Stripe.

📦 4. Sharing Your Information

We may share your information with trusted third parties to help us operate our business, including:

  • Shipping and logistics partners
  • Payment processors
  • Email marketing or analytics providers

These partners are required to protect your data and use it only as necessary to perform their specific function.

We do not sell, rent, or trade your personal data to anyone.

🧭 5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep your cart active between visits
  • Remember your preferences
  • Analyze website traffic and trends

You can disable cookies in your browser settings, but this may affect your site experience.

🌍 6. Your Data Rights

Depending on your location, you may have the right to:

  1. Access, correct, or delete your personal data
  2. Withdraw consent for marketing communications
  3. Request data portability

To exercise these rights, please contact us at info@vitamelo.com.

🔐 7. Data Security

We implement industry-standard security measures to protect your information.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

👶 8. Children’s Privacy

Our products and services are intended for adults aged 18 and older.
We do not knowingly collect information from anyone under 18 years old.

✉️ 9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

📧 info@vitamelo.com
🏢 Vitamelo INC
United States

🕐 10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The latest version will always be available at vitamelo.com/privacy-policy.